VICIdial Screenshots

Dashboard Summary Screen:

VICIDIAL_20160331_admin_Summary

Real-Time Agent and Calls Report:

Realtime_report_live_20160622

Real-Time Sales Ticker Report:

Sales-ticker_report_live_20171027

Inbound Call Forecasting Report:

VICIDIAL_20170428_InboundForecastingReport

Main Reports Screen

VICIDIAL_admin-reports_20180528

Administration Screen

VICIDIAL_admin-administration_20180528

Automated Reports Admin Screen

VICIHOST_automated-reports_20170416

Campaign Administration Screen

VICIDIAL_admin-new-help_20180512

Admin Change Log Screen(changes highlighted)

ADMIN_new-change-view_20160611

Website Customer Chat Screen

VICIchat Customer Website Chat

This is an example of what the customer will see during a VICIdial website customer chat. There is also an option once the chat session is complete, to send the customer to a survey website.

Agent Screen(with multi-form feature)

VICIDIAL_agent_switch-form-buttons_20180507

Agent Screen(with Audio Soundboard)

VICIdial_soundboard_example_20161113