Newsroom

Press Releases

• VICIdial Continues to Transform Contact Centers with New Features (HostingAdvice.com)
• VICIdial: An Open-Source Contact Center Solution with Exclusive Features (HostingAdvice.com)
• VICIdial earns top ranks in 2021 reports from GetApp, SoftwareAdvice and Capterra
• VICIdial placed on SoftwareAdvice’s 2018 FrontRunners List for Call Centers
• VICIdial named to Insights Success 10 Most Innovative Contact Center Solution Providers List for 2018
• VICIdial placed on GetApp’s Top 20 List for Call Centers for 2018
• VICIdial Declared a Top 20 Open-Source Solution Provider for 2017
• VICIdial placed on Gartner’s SoftwareAdvice 2017 Leaders List for Call Centers
• VICIdial reviewed by FinancesOnline.com
• VICIdial Declared One of the Most Promising Contact Center Technologies in 2016 by CIO Review Magazine
• VICIdial partners with RankMiner and its “Customer Insight” & “Agent Insight” products to increase Call Center effectiveness.
• AMFELTEC Corporation Announces Completion of its Line of System Timers
• VICIdial Wins Big With Sangoma Call Progress Analyzer
• NetBorder Call Progress Analysis Engine Integrates with VICIdial So Agents Can Spend More Time with Paying Customers